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Lost keys

Should an access medium like a smartphone, access card or key ring ever get lost, the tenant can quickly and easily revoke the access permission for the digital or physical key in the dormakaba resivo home app and then delete the key. If a tenant loses their smartphone, they can download the dormakaba resivo home app again on a new smartphone. After logging into their account, the digital flat key is restored.

The consequences of losing an access medium, whether a smartphone, access card or key ring, are much less serious than losing a conventional key. In most cases, a replacement can be arranged very quickly.

Access cards or key rings can be blocked immediately in the resivo home app. And the annoying additional costs of having to replace a locking cylinder or possibly a complete locking system are no longer a concern.


Detailed information can be found in the resivo brochure - please download here.